The top 5 issues with Heat Interface Units (HIUs) and metering/billing
Across the UK, we work closely with property managers, housing associations, and local councils, and time after time, we see the same key issues with Heat Interface Units (HIUs) and metering/billing systems.

Here are our TOP 5:
1. Inaccurate Meter Readings π
Old or faulty meters will not provide accurate readings, leading to tenant complaints and revenue loss.
2. Underperforming HIUs βοΈ
Residents left without heating or hot water due to neglect, or uncommissioned HIUs.
3. Lack of Regular Servicing π
Without planned preventative maintenance, small faults become expensive repairs.
4. Poor System Integration π
Breakdowns in both data from credit and prepayment systems from convoluted installations to simple wiring mistakes.
5. No Visibility or Reporting π
Property managers are left in the dark about energy usage, performance, and faults until complaints arise.
π‘ Thatβs where DR HIU Servicing Ltd comes in.
Our nationwide team of specialist HIU and AMR engineers offers a comprehensive, hassle-free service designed to keep your heating systems running smoothly, efficiently, and transparently:
β
Fast fault diagnostics and repairs
β
Accurate meter testing and replacement
β
Smart systems integration and setup support
β
Planned annual HIU servicing
β
Detailed reporting for full visibility and compliance
We donβt just fix problems β we prevent them, ensuring happy residents, fewer callouts, and smoother operations for your teams.
Letβs make your heat network healthy!
π 07875372429 - Get in touch to schedule a free consultation or learn more about our contract service plans.